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Some of our FAQs

What is your returns policy?
How much is delivery?

Delivery to the majority of the UK is free. Sadly, we cannot avoid charging a supplement to the more far-flung parts of the country. Please see our ‘Delivery & Returns’ section here for a list of postcodes where these charges apply.

Where do you deliver to?

Uk Mainland, some areas incur additional costs for delivery.

Sorry we don’t deliver to;

Northern Ireland
Rest of Eire
Channel Islands
Isle of Man

How do you deliver your pots?

We have taken a great deal of care in selecting our delivery partner, DX. Packages of up to 20 kilos will be delivered to your doorstep. Planters over this weight are delivered to your preferred location and all packaging taken away from your home. Please ensure that you are happy with the condition of any planters delivered via this service on delivery as we cannot send replacement packaging for any returns. Please find full details in the ‘Delivery & Returns’ section here.

If you have any other questions, please contact us using the form below.


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